Your Privacy, Protected.

1.1 This Privacy Policy ("Policy") describes how jiljee Casino ("jiljee," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of players and visitors who access the jiljee platform at jiljee.cam (the "Platform").

1.2 jiljee is committed to processing personal data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable guidelines issued by the National Privacy Commission (NPC) of the Philippines. As a PAGCOR-licensed operator, jiljee is additionally required to collect and retain certain personal data for regulatory and anti-money-laundering purposes.

1.3 By registering an account on jiljee, accessing the Platform, or submitting any personal information to us, you acknowledge that you have read, understood, and agree to the terms of this Policy. If you do not agree with any part of this Policy, you should discontinue use of the jiljee Platform.

1.4 This Policy should be read in conjunction with jiljee's Terms & Conditions, which together form the complete agreement governing your use of the jiljee platform.

2.1 jiljee collects personal data from you in the following circumstances: when you register an account, when you complete Know Your Customer (KYC) verification, when you make a deposit or withdrawal, when you contact customer support, and automatically as you use the Platform.

2.2 The categories of personal data jiljee collects are as follows:

2.3 jiljee does not knowingly collect sensitive personal information beyond what is required for identity verification under PAGCOR KYC obligations. Where sensitive information (such as government ID numbers) is collected, it is stored in encrypted format and access is strictly limited to authorised personnel.

3.1 jiljee uses the personal data it collects for the following specific purposes:

• Account Management: To create, maintain, and administer your jiljee account, including processing deposits, withdrawals, and bonus claims.
• Identity Verification (KYC): To verify that you are who you say you are, that you are of legal gambling age (21+), and that your account complies with PAGCOR and anti-money-laundering requirements.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal conduct on the Platform.
• Regulatory Compliance: To fulfil jiljee's obligations as a PAGCOR-licensed operator, including transaction reporting, player due diligence, and cooperation with lawful regulatory inquiries.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance via Live Chat, email, or other support channels.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling and to administer self-exclusion, deposit limit, and cooling-off requests made by players.
• Platform Improvement: To analyse usage data in aggregate to improve Platform performance, game selection, and user experience.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent to receive such communications. You may withdraw consent at any time.

4.1 Under the Data Privacy Act of 2012, jiljee processes personal data only where at least one lawful basis applies. The primary legal bases on which jiljee relies are:

• Contractual Necessity: Processing your identity, contact, and financial data is necessary to perform our obligations under the Terms & Conditions you agreed to when creating your jiljee account.
• Legal Obligation: jiljee is legally required by PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and RA 10173 to collect, verify, and retain certain personal data.
• Legitimate Interests: jiljee processes certain technical and usage data for fraud prevention, security monitoring, and Platform improvement, where these interests are not overridden by your privacy rights.
• Consent: For marketing communications and any non-essential tracking technologies, jiljee relies on your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

4.2 Where processing is based on consent, withdrawal of consent will not affect your ability to continue using jiljee's core gaming services. It will only affect the specific processing activity for which consent was sought (e.g., receiving promotional emails).

5.1 jiljee does not sell, rent, or trade your personal information to any third party for commercial purposes. Personal data is shared only in the following limited circumstances:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and cryptocurrency networks require certain financial and identity data to process your deposits and withdrawals securely.
• Identity Verification Providers: jiljee uses licensed third-party KYC and identity verification services to authenticate government-issued documents. These providers are contractually bound to process data solely for verification purposes.
• Fraud Detection Services: Aggregated technical and behavioural data may be shared with licensed fraud detection providers to protect players and the Platform from fraudulent activity.
• Game Providers: Where technically necessary, limited data (such as a player session token) may be passed to game providers (e.g., JILI Games, Evolution Gaming) to initialise game sessions. Game providers do not receive full player profiles.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other lawful authorities may request or require disclosure of player data. jiljee will comply with such lawful requests.
• Legal Proceedings: jiljee may disclose personal data where required by a valid court order, legal process, or law enforcement request applicable in the Philippines.

5.2 All third-party service providers with whom jiljee shares personal data are required to process that data in accordance with RA 10173, to implement appropriate security measures, and to use the data only for the specific purposes for which it was shared. jiljee does not authorise any third party to use your data for their own independent marketing or commercial purposes.

5.3 Cross-Border Transfers. Some jiljee service providers may be located outside the Philippines. Where personal data is transferred internationally, jiljee ensures that the receiving party provides a comparable level of data protection either through contractual data processing agreements or through other approved transfer mechanisms. jiljee will not transfer your data to jurisdictions with inadequate data protection standards without your explicit consent or without appropriate safeguards in place.

6.1 The jiljee Platform uses cookies and similar technologies to provide core Platform functionality, remember your preferences, and analyse how the Platform is used. Cookies are small data files stored on your device by your browser.

6.2 jiljee uses the following categories of cookies:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without disrupting core functionality.
• Performance & Analytics Cookies: Collect anonymised data on how players navigate the Platform — which pages are visited, how long sessions last, and which features are used most. This data is used in aggregate to improve the Platform and cannot be used to identify individual players.
• Functionality Cookies: Remember your language preference, display settings, and other customisation choices so you don't have to re-enter them on each visit.
• Marketing Cookies: Where you have provided consent, these cookies allow jiljee to present relevant promotional content based on your gaming preferences and activity history. You may opt out of marketing cookies at any time.

6.3 You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect your ability to use some features of the jiljee Platform, including staying logged in between sessions.

7.1 jiljee implements industry-standard technical and organisational security measures to protect personal data from unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit TLS/SSL encryption for all data in transit between your browser and jiljee's servers.
• AES-256 encryption for sensitive data at rest, including stored identity documents and payment credentials.
• Multi-factor authentication (MFA) for administrative access to systems containing player data.
• Role-based access controls ensuring that only authorised personnel with a demonstrated operational need can access personal data.
• Regular security audits and penetration testing conducted by qualified third-party security firms.
• Secure data centre infrastructure with physical access controls and redundant systems.

7.2 Notwithstanding the above, no data transmission over the internet or electronic storage system is completely secure. While jiljee employs commercially reasonable security measures, we cannot guarantee absolute security. Players are encouraged to use strong, unique passwords for their jiljee accounts and to enable two-factor authentication where available.

8.1 jiljee retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable laws and regulations. The following retention periods apply:

• Account Data: Retained for the duration of your active account plus five (5) years following account closure, in compliance with PAGCOR record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years following the date of verification or account closure, in line with Anti-Money Laundering Act (AMLA) obligations.
• Transaction Records: Retained for five (5) years in compliance with AMLA and PAGCOR reporting requirements.
• Customer Support Records: Retained for three (3) years from the date of the support interaction to facilitate dispute resolution and quality assurance.
• Marketing Preference Data: Retained until you withdraw consent or close your account, whichever is earlier.
• Technical & Log Data: Retained for ninety (90) days in aggregate form for fraud monitoring and security analysis, after which it is anonymised or deleted.

8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jiljee's data deletion procedures. Anonymised data — from which it is not possible to identify an individual — may be retained indefinitely for statistical and analytics purposes.

9.1 As a data subject under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jiljee:

• Right to Be Informed: You have the right to know what personal data jiljee holds about you, for what purpose, and how it is being processed — which is the primary purpose of this Policy.
• Right of Access: You have the right to request a copy of the personal data jiljee holds about you. Requests will be fulfilled within 30 calendar days of receipt.
• Right to Rectification: You have the right to request correction of any inaccurate or outdated personal data. Identity data corrections may require re-submission of KYC documents.
• Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to jiljee's legal retention obligations under PAGCOR and AMLA regulations.
• Right to Object: You have the right to object to certain types of processing, including processing for direct marketing purposes. Objections to marketing processing will be actioned immediately.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request transfer to another data controller where technically feasible.
• Right to Lodge a Complaint: If you believe jiljee has processed your personal data in violation of RA 10173, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

9.2 To exercise any of the rights set out in Section 9.1, please contact jiljee's Data Protection Officer (DPO) via the contact details provided in Section 12. jiljee will respond to all data subject rights requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days with notice to the requesting player.

9.3 jiljee reserves the right to verify the identity of any person making a data subject rights request before processing that request, to ensure that data is not disclosed to unauthorised parties.

10.1 The jiljee Platform is strictly limited to players who are 21 years of age or older, as required by PAGCOR regulations. jiljee does not knowingly collect personal data from persons under the age of 21.

10.2 In the event that jiljee discovers that it has inadvertently collected personal data from a person under the age of 21, it will immediately close the associated account, delete the collected data to the extent permitted by legal retention obligations, and refund any deposits made, net of any winnings generated while the account was active.

10.3 Parents or guardians who have reason to believe that a minor has registered on jiljee should contact our support team via Live Chat or at the email address provided in Section 12 immediately. jiljee will investigate and take appropriate action without undue delay.

11.1 jiljee reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform operations. When material changes are made, jiljee will:

• Publish the updated Policy on this page with a revised effective date.
• Notify registered players via their registered email address at least 7 days before material changes take effect.
• Display a prominent notice on the jiljee Platform login page during the notice period.

11.2 Continued use of the jiljee Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the Platform and may request account closure in accordance with the Terms & Conditions.

Last Reviewed: January 1, 2026  ·  Version: 2.4  ·  Governing Law: Republic of the Philippines  ·  Data Act: RA 10173

12.1 jiljee has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012. The DPO is responsible for overseeing jiljee's data protection compliance, handling data subject rights requests, and serving as the primary point of contact for the National Privacy Commission.

12.2 If you have any questions about this Privacy Policy, wish to exercise a data subject right, or need to report a privacy concern, please contact jiljee as follows:

12.3 jiljee will acknowledge receipt of all privacy-related communications within 3 business days and will provide a substantive response within 30 calendar days.