Terms & Conditions

1.1 The jiljee Casino platform is operated and made available exclusively to natural persons who are at least twenty-one (21) years of age, as required under the regulations of the Philippine Amusement and Gaming Corporation (PAGCOR) governing online gambling within the jurisdiction of the Philippines.

1.2 By completing the registration process on jiljee, you represent and warrant that you are at least 21 years old, that you are legally permitted to participate in online gambling activities in the jurisdiction from which you are accessing the platform, and that your use of jiljee is not prohibited by any applicable law or regulation.

1.3 jiljee reserves the right to request documentary proof of age from any registered player at any time. Acceptable documents include, but are not limited to: a valid Philippine passport, UMID, SSS card, PhilHealth ID, or driver's license. Failure to provide satisfactory documentation within the period specified in the request may result in suspension of the account and withholding of withdrawals pending verification.

1.4 jiljee does not knowingly accept registrations from minors. If jiljee discovers that an account has been created by or used by a person under the age of 21, that account will be immediately closed, all associated balances will be forfeited, and any deposits made by or on behalf of that person will be refunded to the original payment method used, net of any winnings generated.

1.5 Access to jiljee is restricted to players physically located in the Philippines or in jurisdictions where online casino access is not prohibited by local law. Players accessing jiljee through virtual private networks (VPNs), proxy servers, or other tools designed to obscure geographic location do so in violation of these Terms and may have their accounts suspended.

2.1 To access real-money gaming features on jiljee, you must complete the registration process accurately and in full. You agree to provide truthful, current, and complete information at the time of registration and to maintain the accuracy of that information throughout the life of your account.

2.2 Each individual may hold only one (1) active account on jiljee. The creation of multiple accounts — whether in the same name, under a different name, or using different contact details — is strictly prohibited. Accounts found to be duplicates will be closed and any balances held across such accounts may be forfeited.

2.3 Know Your Customer (KYC) Verification. As a PAGCOR-licensed operator, jiljee is required to verify the identity of all players prior to processing withdrawals. You will be asked to submit identity documents, proof of address, and, where applicable, proof of the payment method used for deposits. jiljee processes KYC documentation within 24 to 48 business hours under normal conditions. Until KYC is completed, withdrawal requests will be held in a pending state.

2.4 You are solely responsible for maintaining the confidentiality of your jiljee account login credentials. You agree to notify jiljee immediately — via the official Live Chat — if you suspect unauthorized access to your account. jiljee shall not be liable for any loss resulting from a player's failure to safeguard their account credentials.

3.1 jiljee accepts deposits via GCash, PayMaya, BPI online banking, BDO online banking, Metrobank online banking, and select cryptocurrency networks. Minimum and maximum deposit limits per transaction are displayed at the time of deposit and may vary by payment method.

3.2 All deposits must originate from a payment account registered in the depositing player's own name. Third-party deposits — i.e., funds transferred from a payment account not owned by the registered jiljee account holder — are prohibited. Any third-party deposit detected may result in immediate account suspension and return of the deposited amount to the originating payment method.

3.3 Withdrawal requests are processed to the same payment method used for deposits wherever technically possible. Where this is not possible, jiljee may process withdrawals to a verified Philippine bank account or e-wallet registered in the player's name. The following processing timelines apply under normal operating conditions:

• GCash and PayMaya withdrawals: 5 to 30 minutes after approval.
• BPI, BDO, and Metrobank bank transfers: 1 to 3 business days after approval.
• Cryptocurrency withdrawals: subject to applicable network confirmation times.

3.4 jiljee reserves the right to carry out additional security and compliance checks prior to approving any withdrawal request. During such checks, the withdrawal will remain in a pending state. jiljee will communicate any additional documentation requirements to the player via the registered email address.

3.5 jiljee does not charge deposit or withdrawal fees for standard Philippine payment methods. However, the player's bank or e-wallet provider may apply their own fees, which are outside jiljee's control. Cryptocurrency transactions may incur network gas fees, which are the player's responsibility.

3.6 Deposits made in Philippine Peso (PHP) are credited to the player's jiljee account in PHP. All game wagers and payouts on the platform are denominated in PHP unless otherwise stated for a specific game or event.

4.1 jiljee issues various promotional bonuses to players, including welcome bonuses, reload bonuses, free spins, cashback offers, and VIP-tier rewards. All bonuses are subject to specific terms and conditions, including wagering requirements, game restrictions, minimum odds requirements, expiry periods, and maximum bet limits while a bonus is active.

4.2 Wagering Requirements. Bonus funds awarded by jiljee must be wagered the stated number of times (the "wagering requirement") before any portion of the bonus or associated winnings can be withdrawn. The applicable wagering requirement is stated clearly at the point of each bonus offer. Where a bonus does not clearly state a wagering requirement, a default wagering requirement of 30x the bonus amount applies.

4.3 Not all games contribute equally toward wagering requirements. Game contribution percentages are published in the bonus terms accompanying each offer. As a general guide: slot games typically contribute 100%, live dealer games typically contribute 10%, and certain excluded games contribute 0%. Sports betting contributions vary by event type.

4.4 jiljee reserves the right to withdraw, modify, or cancel any bonus offer at its sole discretion, with reasonable notice where practicable. Bonus offers are personal and non-transferable. Players who are found to be exploiting bonus structures, engaging in arbitrage strategies, or coordinating their play with other accounts to extract bonus value will have their bonuses voided and accounts reviewed.

4.5 Bonuses and free spins that have not been used within the specified expiry period will be automatically removed from the player's account. Expired bonus funds cannot be reinstated.

5.1 All games available on the jiljee platform use certified Random Number Generator (RNG) technology audited by independent testing laboratories. jiljee does not manipulate game outcomes. The results of each game round are final and cannot be altered retroactively.

5.2 If a game round is interrupted due to a technical failure — such as a disconnection, server error, or browser crash — jiljee will resolve the round based on the last confirmed game state recorded in its system. In the event of ambiguity, jiljee's records shall be final. If a round cannot be resolved, the wager amount will be credited back to the player's account.

5.3 Players must ensure they have sufficient account balance before placing any wager. jiljee does not extend credit. Any wager placed with insufficient funds will be declined by the system.

5.4 Specific game rules — including betting limits, payout tables, and special feature mechanics — are displayed within each game interface. Players are encouraged to review game rules before wagering. jiljee does not accept disputes arising from failure to read applicable in-game rules.

6.1 The following conduct is strictly prohibited on jiljee. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of account balance, and where appropriate, reporting to PAGCOR and/or relevant law enforcement authorities:

• Creating more than one account for the purpose of exploiting promotions or evading restrictions.
• Using automated software, bots, algorithms, or scripts to interact with the platform or gain any unfair advantage.
• Engaging in any form of cheating, collusion, chip dumping, or match-fixing.
• Depositing funds derived from illegal activities or using jiljee for money laundering purposes.
• Exploiting software bugs or errors to gain winnings that would not otherwise have been awarded under normal operating conditions.
• Sharing account access credentials with any third party.
• Accessing jiljee through unauthorized VPNs or proxy tools to circumvent geographic or regulatory restrictions.
• Engaging in abusive, threatening, or harassing conduct toward jiljee staff or other players via any communication channel.

6.2 jiljee employs active fraud detection systems that monitor player behaviour in real time. Where suspicious patterns are detected, jiljee may place a temporary hold on an account pending investigation. Players whose accounts are placed on hold will be notified via their registered email address.

7.1 All content on the jiljee platform — including but not limited to the jiljee brand name, logo, website design, software, text, graphics, game assets, and promotional materials — is the exclusive intellectual property of jiljee or its licensed content providers and is protected under applicable copyright, trademark, and intellectual property laws.

7.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the jiljee platform solely for personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, publicly display, modify, or create derivative works from any jiljee content without prior written consent.

7.3 All game content featured on jiljee — including JILI slots, live dealer solutions, and other third-party game titles — is licensed from their respective publishers and remains the intellectual property of those publishers. Unauthorized reproduction or distribution of game content is prohibited.

8.1 jiljee collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By registering on jiljee, you acknowledge that you have read and agree to the jiljee Privacy Policy.

8.2 Personal data submitted by players — including identity documents, payment information, and transaction records — is collected for the purposes of account management, KYC compliance, fraud prevention, responsible gaming administration, and regulatory reporting as required by PAGCOR.

8.3 jiljee does not sell player data to third parties for marketing purposes. Data may be shared with licensed third-party service providers supporting jiljee's operations — including payment processors, identity verification services, and fraud detection systems — strictly for operational purposes and under applicable data protection obligations.

For full details on how jiljee collects, uses, and protects your personal information, please review the jiljee Privacy Policy.

9.1 jiljee is committed to promoting responsible gambling practices among all players. Gambling is intended to be a form of entertainment. It carries financial risk and is not a reliable means of generating income.

9.2 Logged-in players may access the following responsible gaming tools at any time from the Account Settings page:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your jiljee account.
• Session Time Reminders: Configure alerts that notify you when your session exceeds a specified duration.
• Cooling-Off Period: Temporarily restrict access to your account for a defined period — from 24 hours to 30 days.
• Self-Exclusion: Permanently close your account or exclude yourself from the platform for a minimum period of 6 months. Self-exclusion requests are irrevocable during the chosen period.

9.3 jiljee does not permit players who have opted into a self-exclusion arrangement to re-register or reactivate their account during the exclusion period. Any attempt to do so will be declined and reported to the player's registered contact information.

10.1 To the maximum extent permitted by applicable Philippine law, jiljee shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with a player's use of the platform, including but not limited to: loss of winnings, loss of data, loss of business, or any financial loss arising from technical failures, service interruptions, or actions taken by jiljee in accordance with these Terms.

10.2 jiljee does not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance windows will be communicated in advance where practicable. jiljee shall not be liable for losses incurred as a result of platform downtime, whether scheduled or unscheduled.

10.3 In all circumstances, jiljee's maximum aggregate liability to any individual player shall not exceed the total amount deposited by that player into their jiljee account in the 30 days preceding the event giving rise to the claim.

10.4 Nothing in these Terms shall limit jiljee's liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by applicable law.

11.1 Players may close their jiljee account at any time by submitting a written request via Live Chat or to the jiljee support email address. Upon account closure, any verified real-money balance remaining in the account (net of any bonus funds not meeting withdrawal criteria) will be refunded to the player's verified payment method within standard processing timelines.

11.2 jiljee reserves the right to suspend or permanently close any account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false, misleading, or fraudulent information during registration or KYC verification.
• Engagement in prohibited conduct as defined in Section 6.
• Failure to complete KYC verification within a reasonable period as notified by jiljee.
• Account inactivity exceeding 12 consecutive months (see Clause 11.3).
• Legal or regulatory requirement to do so.

11.3 Inactive Accounts. An account is considered inactive if no login has been recorded for a period of 12 consecutive months. jiljee will attempt to notify the player via the registered email address prior to applying any dormancy policy. Inactive account administration fees may apply in accordance with jiljee's dormancy schedule, which is available from customer support upon request.

12.1 These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, including applicable regulations issued by PAGCOR. Any dispute arising out of or in connection with these Terms that cannot be resolved informally shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

12.2 Dispute Procedure. In the event of a dispute regarding a game outcome, transaction, or account decision, the player should first contact jiljee's customer support team via Live Chat to raise the matter informally. jiljee will investigate and respond to dispute submissions within five (5) business days. If the dispute is not resolved to the player's satisfaction at first contact, the player may escalate the matter by submitting a formal written complaint to the jiljee compliance team at the email address displayed on this site.

12.3 jiljee's records — including game logs, transaction records, and communication transcripts — shall be the primary source of evidence in any dispute resolution process. In the absence of clear evidence of system error, jiljee's records shall be treated as conclusive.

12.4 Amendments. jiljee reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via the registered email address or via a prominent notice on the jiljee platform not less than 7 days before the changes take effect. Continued use of the platform after the effective date of any amended Terms constitutes acceptance of those amended Terms.

Last Reviewed: January 1, 2026  ·  Version: 3.2  ·  Operator: jiljee Casino  ·  License: PAGCOR